PesaBill
Knowledge Hub

Find answers and tutorials instantly

Search comprehensive help articles, read step-by-step setup guides, watch visual tutorials, or contact support directly from the central hub.

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Live Help Database Search
How to connect Stripe payout gatewayLink Stripe in settings to accept global card checkouts.
Configuring VAT tax per line itemDefine tax limits and apply localized percentages.
Inviting staff collaborators and bookkeepersInvite members and grant role-based database read/writes.
Setting up monthly repeating retainersAuto-create draft invoices at set scheduling cycles.

Empowering users with immediate help resources

Performance indicators that lead the market

1.2M+Resolved CasesQuestions answered via guides
98%Client SatisfactionPositive feedback rating
<2msSearch speedInstant article queries indexing
400+Help ArticlesTutorials and step guides
Query the knowledge base database

How PesaBill handles the lifecycle

01

Input Search Query

Type key phrases (e.g. 'Stripe integration') in the search bar.

02

Instant Article Filtering

The engine filters matching tutorials and categorizes tags.

03

Read Step Guides

Access illustrated walkthroughs, video guides, and settings code.

04

Ticket Fallback

If you need further help, open a support ticket with one click.

Speed

Instant Search indexer

Type commands and locate articles with zero loading lag.

Instant Search indexer Module

Automatic system configurations mapped dynamically. Reconcile entries cleanly with database variables.

Content

Rich Step-by-Step guides

Read pre-formatted tutorials with inline code code and step-by-step images.

Rich Step-by-Step guides Module

Automatic system configurations mapped dynamically. Reconcile entries cleanly with database variables.

Support

Self-serve Ticketing

File tickets and track support history directly from the portal.

Self-serve Ticketing Module

Automatic system configurations mapped dynamically. Reconcile entries cleanly with database variables.

Media

Video Hub Integration

Watch short video walkthroughs demonstrating product configurations.

Video Hub Integration Module

Automatic system configurations mapped dynamically. Reconcile entries cleanly with database variables.

Self-serve search vs waiting for email queues

Reclaiming your business time

AspectManual / LegacyPesaBill
Answer TimeHours in email support queuesInstant search queries matching
Content AccuracyOutdated manuals and filesLive updated product tutorials
Case DeflectionHigh support load for simple things90% deflection via guides
Ticketing ControlLost email threadsCentralized history portal
User feedbackNo way to rate guidesInstant 'Is this helpful' metrics
Product UI Preview

Designed for every workspace size

app.pesabill.com/dashboard
Ecosystem Integrations

Connect to your favorite channels

Zendesk API
Slack Support Hooks
S3 Media Library
Algolia Search Engine
WhatsApp Bot
Somal Hub

“PesaBill's help center answers almost all our team's billing queries. We rarely need to contact human support because the guides are illustrated beautifully.”

Hassan Abdi

Operations Director, Somal Tech Hub

Proven Result98% self-serve resolutionRecorded via verified client audits
FAQ

Common Questions

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